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ISO 9001 - Can Greatness Be Planned?

8/25/2017

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Quality Objectives and planning to achieve them (6.2)

​Excerpt from ISO 9001:2015 below. Also attached is a worksheet that we use for this purpose. Hope this helps.

6.2.1 The organization shall establish quality objectives at relevant functions, levels and processes needed for the quality management system.

​The quality objectives shall:
a) be consistent with the quality policy;
b) be measurable;
c) take into account applicable requirements;
d) be relevant to conformity of products and services and to enhancement of customer satisfaction;
e) be monitored;
f) be communicated;
g) be updated as appropriate.

6.2.2 When planning how to achieve its quality objectives, the organization shall determine:
a) what will be done;
b) what resources will be required;
c) who will be responsible;
d) when it will be completed;
e) how the results will be evaluated.
sample_qms_objectives_worksheet_r0.docx
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  • About Us
    • Our Company
    • Our President
    • Company News
    • Locations
    • Our Blog
  • Consulting Services
    • ISO 9001:2015
    • ISO 14001:2015
    • ISO 45001:2018
    • API Spec Q1
    • API Spec Q2
    • AS9100 Rev. D
  • Training Programs
    • For Practitioners
    • For Managers
    • Course Calendar
    • At Your Location
    • Custom Programs
  • Other Assistance
    • OSHA Safety Consulting
    • Personnel Staffing
    • Vendor Inspection
    • Small Business
    • Lean Enterprise
    • Six Sigma
  • Our Work
    • Why Use MAS?
    • Our Approach
    • Proven Results
    • Awards and Accreditations
    • Sponsorships and Community
    • What Our Clients Say
  • Contact Us