ISO 9001 - Are They Really Interested?

​Understanding the needs and expectations of interested parties (4.2)

​The organization will need to determine the interested parties that are relevant to the quality management system and the requirements of those interested parties.

​A few examples are below:

Interested Parties

• Customers
• Employees
• Suppliers
• Partners
• Owners
• Investors
• Insurance companies
• Regulatory bodies
• Creditors
• Trade Unions
• End-users
• ISO Certifying Body
  
• Community

​This is just a sample list. Can you think of any others?

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