ISO 9001 Basics Training April 2018

Thanks to all who attended our April training class.  It was a packed house and a packed agenda.  Learning about ISO can be like learning a new language, if you are new to the concept.  As you'll see from the participant comments, we did actually learn a little of a new language (and a lot about ISO!).

Feedback from participants included the following:
​
“Learned about ISO 9001 processes and had fun with the Hot Ball Review.  The workshop today was awesome and exciting.” 


“Learned that processes involve a transformation.  Had fun with the modelling clay exercise and listening to music – try Irish next time.  Good workshop.  Change of techniques good to keeping me awake.”


 “Learned how to better identify processes from functions.  Had fun assembling an item from my partners direction. Had a great time and gained a better understanding of the ISO system.”
 
“The new thing I learned was the process.  Had fun when we counted with the rubber balls.  Very informative on how the process works.”
 
“The new thing I learned was ‘sources of inputs, inputs, activities, outputs’.  Had fun counting to ten in Irish.”
 
“Learned Quality Management Principles.  Had fun playing with my ball.  The workshop was informative.”
 
“I learned about performance evaluation.  Had fun bouncing the ball learning Irish.   It was fun.  Not too repetitive.  Actually learned something.”
 
“Learned more of my own company.  I had fun when inappropriate jokes were made by the teacher.  The workshop experience was entertaining.”
 
“Learned all about Context – involved the way you manage a company.  Had fun – customer focus and improvement."
 
“Learned how this all ties together.  Had fun playing with the balls.  Very good training.  It gave me a new perspective on ISO Certification and showed how everything ties together.”
 
“Better understanding of 2015.  Had fun with class involvement and bouncy ball."
 
“Learned that I still have trouble staying focused in an 8 hour class room.  But I can still read though!”
  
“Learned how to relate ISO to my specific company and policies.  Had fun listening to your Irish accent”
 
“This is a great way to identify organizational statements and exactly what to do.  Learned series reliability – the 95% probability.  Had fun with the bouncing balls.”